Guarantee & Return Policy
Your happiness is our priority!
Birding.Company, Inc. offers 30-day 100% satisfaction guarantee on all products that we sell.
If you are unsatisfied with one of our products for any reason, you can, at your option, either get a replacement item or you can return the item for a complete refund. You can return items for up to 30 days from the date that you receive it. Any claims for damaged order or missing items must be received within 2 business days of receipt of the package.
Refunds for items returned within 30 days of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type.
In case the following conditions are not met, Birding.Company, Inc, reserves the right to charge 15% restocking fee or refuse the return.
- The items must be returned for refund or exchange within 30 days of original purchase
- Items and packaging must be received in new condition
- The original manufacture’s packaging must not be damaged
- Packaging must include all original items
- Return Authorization Number must be clearly marked on the shipping box
- Return package must include a copy the original invoice or sale receipt (and print out from your email or web account is acceptable).
Don't want to pay for return shipping? PayPal offers up to $30 in return shipping cost reimbursement. View the PayPal website for further details.
Return Authorization Number
Before returning package you need to contact Birding.Company, Inc. to receive a Return Authorization Number (number to be placed on returning package). You can use any of the contact methods listed in the Contact Us section. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our return policy.
6947 Coal Creek Parkway S.E. #441
Newcastle, WA 98059
Your birding success is our number one priority!