Frequently Asked Questions

What makes your bird houses better?

Most bird houses on the market may have some charm but they do not provide good habitat for birds.   The hole size must be just large enough for the species to get in the house while keeping out predators.  Dimensions must be correct to encourage the correct species to nest there.   They must drain properly and ventilate for proper health of the birds.  Our bird houses open up with easy access for the annual cleaning that must take place.  

Higher end houses will have a wood or slate guard to keep predators from enlarging the hole.  Overhangs on the houses also discourage predators.  On the same note, pegs are an undesirable feature for most birds as they aid predators.

Only sustainably-grown solid wood is used on all of our birdhouses and is kept slightly rough to aid in traction.   Wood is porous enough to allow moisture and heat to escape during the summer - metal (with the exception of aluminum) and plastic houses can get very hot!  Never use a bird house made from plywood or fiberboard as they contain toxic chemicals and will warp.

All of these houses are handcrafted in America, with attention to detail that will not be found in overseas factories employing cheap laborers that know nothing about birds.

We believe that these expertly designed houses are the best on the market, and our customers agree!

Can I paint the Eastern White Pine bird houses?

Left alone, these bird houses will last many years and turn into a beautiful silver-gray color that blends in well with the environment.  This is what attracts the most birds as they prefer camouflage.  

If you would like to paint the exterior of the house (never paint the interior), please use non-toxic water-based acrylic paint.   Alternatively, you can also stain the house with non-toxic Tung Oil or Boiled Linseed Oil.

How do I hang or mount your bird houses?

Please refer to our guide on mounting bird houses.

Do the suction cups stay on the windows through rain and storms?

All window bird houses and feeders are built with 100% pure silicone suction cups.  They will stick indefinitely if applied correctly. You must prepare the surface first with warm soapy water, rinse and dry immediately before installation. Then lightly moisten the cups with a tiny amount of soapy water before sticking them on.

What type of guarantee do you have?

Birding.Company, Inc. offers a 30-day 100% satisfaction guarantee on all products that we sell.  If you are not satisfied for any reason, we will, at your option, replace the item or you can return if for a full refund.  You have 30 days from the date of delivery to return the items.

How fast do you ship?

The majority of our orders are shipping withing one or two business days.   In the event that a bird house is out of stock (usually when out of season), one (or many) will be custom made for you which will a few days to the process.  If this is the case, you will be notified.

What shipping carrier do you use?

Our software automatically uses either UPS Ground, FedEx or USPS parcel - whatever is the most efficient to ship to you.  If you wish to be shipped to outside of the United States, please contact us for details.

Will I get a tracking number?

Upon shipment, our tracking system will automatically send you a tracking number.  Alternatively, you can use the "My Account" link above to track your shipment if you set up an account at order time.

Do you give bulk discounts?

We give discounts for orders that are six or more of the same SKU.  Please contact us for details.

Do you ship internationally?   

Yes, we can ship internationally.  Please contact us with which items you want to be shipped to your location, and we can quote you shipping costs.


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